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Troy, Michigan Kelly Services
The Coordinator is responsible for facilitating the hiring process of contract employees for a particular customer or customers, by using an e-procurement tool and managing relationships between the customer (hiring managers) and the approved vendors.Duties and Responsibilities:* Confirm assignment logistics between hiring manager and supplier regarding the contractors assignment information (start and end date, location, rates, hours, etc.).**Interact daily with hiring managers and suppliers to resolve program related issues:*** Appropriately manage the customer and supplier relationship by building a professional rapport, following up consistently, and by maintaining ongoing contact and communication.*Act as a cooperative and contributing team member of the Kelly/Client program to ensure that a high level of service is always offered to both customers and suppliers.**Identify service delivery issues and provide appropriate and timely solutions*** Ensure that all key service delivery objectives are met by taking an active role in continuous improvement of service delivery processes and in maintaining and improving contractor/supplier quality.* Utilize bill rate benchmarking data and competitive bidding to ensure cost containment for the customer.* Resolve depleted and mismatched purchase order issues**Onboarding/offboarding contractors** (i.e. background screens, drug screen, renewals and site specific requirements; badges)* Ensure all related contractor onboarding/offboarding compliance documentation is executed and maintained in accordance with contract provisions.* Maintain order files with all correspondence forms applicable to an order.* Consistently request follow up on renewals.**System maintenance*** Consistent and accurate use of the VMS and KSN/billing systems.* Ensure documentation and administration are completed in a timely fashion.**Qualifications: .**Minimum Years Experience Required: 1 to 2 yrsIn What Capacity: Recruiting or Technology Customer Service, Service Support**Skills Required:*** Proficient in developing professional relationships with clients and suppliers.* Excellent communication and coordination skills including verbal, written, and listening.* Ability to problem solve.* Ability to prioritize and effectively handle multiple tasks that require detail-orientation.* Ability to work in a team environment* Must be able to work with minimal supervision* Demonstrate initiative and self-motivation.* Efficient time management skills.* Strong PC and internet skills to include MS Word, Excel, Powerpoint, and other internet based web tools. **About Kelly ServicesĀ®**Kelly connects talented people to companies in need of their skills in areas including Science, Engineering, Education, Office, Contact Center, Light Industrial, and more. We're always thinking about what's next in the evolving world of work at , and we help people ditch the script on old ways of thinking and embrace the value of all workstyles in the workplace. We directly employ nearly 500,000 people around the world, and we connect thousands more with work through our global network of talent suppliers and partners in our outsourcing and consulting at practice. Kelly Services at is an equal opportunity employer committed to employing a diverse, equitable and inclusive workforce, including, but not limited to, race, gender, individuals with disabilities, protected veterans, sexual orientation and gender identity. Equal Employment Opportunity is The Law.\#LI-DNP