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Castle Rock, Colorado Spectrum
JOB SUMMARY
Assists in the planning, design, development, implementation, and execution of innovative platform solutions related to service delivery systems. Drives identification and adoption of best in class operational practices and procedures across a multidimensional, high complexity business as usual tasks, deployment, incident management, monitoring and detection, capacity planning, forecasting, resiliency, hardening, and DR/HA. Assists in implementation of approved application and data center architecture and designs and security solutions. Leader in staff development efforts.

MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience.

Responsibilities include: designing, deploying, managing, and ensuring stability of the platform ecosystem and related infrastructure to provide network security, high availability, fault tolerance, and scalability to effectively and efficiently support mission critical business systems.

Demonstrates a high level of competence in systems engineering, application monitoring, deployment and configuration management, availability and performance optimization, capacity management and forecasting, cloud computing, datacenter operations troubleshooting critical issues, and coordination of implementation.

Represents the Engineering Department working closely with Architects and Engineers and stakeholders in designing, modeling, and implementing new technologies.

Become a trusted partner of our engineering team through the delivery of excellent customer service and knowledge that will allow our business to grow.

Troubleshoots and resolves system issues.

Assists efforts related to design, redesign, and system efficiencies as business objective and strategies evolve.

Research and identify technology opportunities and their application to the business.

Test and validate all new systems for proper configuration and performance.

Adhere to industry specific local, state, and federal regulations, as applicable. Knows, understands and follows company policy.

Performs other duties as requested by supervisor.

REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner
Ability to use personal computer and software applications
Systems knowledge (Linux, Unix)
Infrastructure knowledge (VMWare, Kubernetes, AWS)
Ability to work in a team environment
In-depth knowledge in areas of specialty for specific applications, and general knowledge of supporting or integrating applications creating platform ecosystems.
Basic Knowledge in TCP/IP and the OSI Model
Expert knowledge in using ticketing and software tools to support the current operations.
Expert knowledge of software designing software, such as Visio
Ability to perform duties in a very fast pace environment and ability to learn new technology quickly
Ability to use the following office equipment telephone, copier, fax, and calculator
Ability to use personal computer and software applications
Knowledge of Microsoft Office
General knowledge of OSI stack and application architectures

Education
Bachelor's Degree in Computer Science, Electrical Engineering, or related field or equivalent work experience; May require Industry Standard Certifications

Related Work Experience Number Of Years
System or Server Administration 6+
AWS 6+
Docker/Kubernetes 6+
VM Ware 6+
Chef 6+
Splunk 6+
Monitoring tools 6+

PREFERRED QUALIFICATIONS
Skills/Abilities and Knowledge
Knowledge of company products and services

Certifications
Linux
Other system administration certification are helpful

WORKING CONDITIONS
Office Environment
May work in Lab or Data Center/Implementation Facility environment