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Austin, Texas USAA
Purpose of Job We are currently seeking a talented Senior Design Program Manager (Remote Work Available) for one of the following locations: Austin Design Studio, San Antonio Home Office I or Plano Legacy.

Engages in the planning, execution, and delivery of programs and projects intended to accomplish business goals and objectives within prescribed timeframes and budgets. Develops an advanced understanding of how project activities contribute to the achievement of strategic business goals and operational objectives. Collaborates with key stakeholders and project/program teams to ensure objectives are met.

Job Requirements

ABOUT USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level. In each of the past five years, we've been a top-40 Fortune 100 Best Companies to Work For®, and we've ranked among Victory Media's Top 10 Military Friendly® Employers 13 years straight. We embrace a robust veteran workforce and encourage veterans and veteran spouses to apply.

ABOUT USAA's CHIEF DESIGN OFFICE

USAA has been powering innovation with empathy for nearly 100 years. Within the Chief Design Office (CDO), we reaffirm our commitment to build for the future and humanize the digital experience. CDO is comprised of 200+ multi-disciplinary designers, teachers, students, empathizers, explorers, doodlers, and even unicyclists. Spanning three locations (San Antonio, Austin and Plano), we have varied backgrounds across all design disciplines, from self-taught to advanced degrees.

This program manager role will support USAA's LifeCo and Non-Member Contact Employee Experience.

USAA Careers - Award Winning Workplace (17 seconds)

USAA Careers ? World Class Benefits (31 seconds)

Tasks:

  • Drives implementation of multiple, complex project/program initiatives, working closely with cross-functional teams and resources to achieve multiple program and project milestones within established timeframes.
  • Plans, directs, and coordinates activities for complex programs and projects through the development of project plans intended to accomplish goals and objectives within prescribed timeframes and budgets.
  • Ensures consistent visibility for program and project teams by monitoring and reporting business objectives, program/project achievements, and key indicators.
  • Communicates with project stakeholders and executive/senior management, and provides insight on issues through root cause analyses.
  • Facilitates collaboration on creative alternatives to project challenges with subject matter experts
  • Removes obstacles and impediments to ensure business and operational objectives are met.
  • Drives adoption and challenges standards.
  • Identifies and applies best practices and needed process improvements.
  • Establishes advanced capabilities in program and project design where possible.
  • Ensures compliance with company policies and procedures.
  • Monitors project execution to deliver incremental business value.

Minimum Requirements:

  • Bachelor's Degree or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree (10+years of experience in lieu of a degree)
  • 6 or more years of relevant experience in project or program management.
  • Advanced knowledge of project management tools and methodologies.

Preferred Requirements:

  • Experience delivering formal reports on work progress, work capacity, accomplishments, budget, and risks & controls to senior management and partners.
  • Intermediate to advanced level experience using the Rally work item management tool.
  • Experience Working in a Highly Regulated Industry such as financial services or health care.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

At USAA our employees enjoy one of the best benefits packages in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals.

Relocation assistance is notavailable for this position.