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Oak Brook, Illinois Stratus Technology Services, LLC

We are looking for a Salesforce Business Analyst to join our growing agile community.As Business Analyst you will own the development of creative and actionable business reporting, key drivers of our business, and the performance of complex analysis to answer questions around our challenges and opportunities. This person will be able to solve complex cross organizational business obstacles by using experience in analyzing requirements, designing technical solutions and recommending system controls & procedures.

Responsibilities

  • Identify change needs, assess the impact of the changes, capture and document requirements and ensure that requirements are delivered on-time and with quality.
  • Develop business requirements, document and validate business rules, create business cases, and facilitate organizational change.
  • Support knowledge transfer of business requirements to the application/database developers and project managers.
  • Engage in best agile practices and participate in the agile methodologies
  • Work with managers to implement a comprehensive plan for each project and hold regular stakeholder meetings to keep all involved parties updated in project progress.
  • Recommend a course of action for the presented problem.
  • Measure the performance of the business domain and develop Key Performance Indicators.
  • Identify and address changes in business process by leading communication activities and preparing presentations and application demos as needed.
  • Utilize appropriate methods for requirements gathering and employ suitable method based on needs and stakeholders.
  • Translate business requirements to technical specifications.
  • Establish and maintain trust between Business users and IT, and coordinate activities and communications among across teams.
  • Develop and leverage application-specific technical knowledge to customize or recommend solutions to solve common business problems.
  • Provide application support for non-technical business users through hands on help, preparation of and presentation of training material.
  • Participate in the testing, debugging and implementation of changes.
Qualifications
  • Great understanding of software development methodologies.
  • 5+ years of business analyst experience required.
  • Strong experience with Salesforce projects
  • Solid knowledge of Agile, Scrum in order to elaborate and record requirements using EPICS and User Stories and to clarify requirements to the development team using the Agile best practices.
  • Excellent attention to detail with a focus on high quality is required.
  • Ability to create workflows & business requirement documentation.
  • Must have strong communication skills to interact with associates, business partners, and business support.
  • 3 years of practical application ability with Microsoft Office, Project and Visio.
  • Bachelor's degree in Computer Science or equivalent experience
  • Agile development process: 2 years
  • Bilingual (English/Spanish) is preferred
- provided by Dice