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Cincinnati, Ohio Zillow

About the team You will join a brand-new team that is at the center of Zillow's effort to transform the future of home selling. This team will be responsible for establishing and developing best-in-class operations for residential real estate transactions, central to our mission to make the process of buying or selling a home a consumer friendly, state of the art experience that can be launched with just the click of a button.

About the role

Zillow is looking for a Renovation Superintendent in the field to manage home renovations for the Zillow Offers start-up business. This will include overseeing general contractors, subcontractors and trades, change orders, punch lists and quality control. You will execute a seamless renovation experience while being cost-effective and ensuring timelines and high-quality standards.

You will:

  • Manage multiple home renovation projects simultaneously from the field using various electronic applications

  • Monitor renovation projects leveraging company systems and related technology to ensure quality control and timely completion of work orders to company compliance specifications.

  • Professionally manage market vendor relationships and train to company standard as directed.

  • Conduct field quality control checks. Communicate to vendors and field managers via email of work in progress. Inquire with vendors completion date of renovations and what is being done to stay on task and ensure they meet Zillow Standards.

  • Work closely with centralized Project Manager to conduct weekly portfolio reviews

  • Work in the field, in and around various properties during all stages of construction

  • Contribute positively to building and sustaining a positive work environment through the Zillow Core Values

  • Collaborate with others to complete work to Zillow standards

  • Complete other duties as assigned

  • Carry yourself professionally and represent Zillow Offers and Zillow Group well, both internally and externally

This role has been categorized as a Field position. "Field" employees perform the majority of their work in the field, not at any specific corporate or other office location. Employees must live within reasonable commuting distance of their designated ZG office. ZG has not defined a reasonable distance, and expects employees will use judgment in determining this for themselves and understand the implications re: time commitment and cost of daily commute.

Who you are
  • This role has been categorized as a Field position. "Field" employees perform the majority of their work in the field, not at any specific corporate or other office location. Employees must live within reasonable commuting distance of their designated ZG office. ZG has not defined a reasonable distance, and expects employees will use judgment in determining this for themselves and understand the implications re: time commitment and cost of daily commute.

  • Additional Job DescriptionAdditional Job Description
    • Experience in residential construction/renovation management

    • Detailed knowledge of home repairs and maintenance

    • Must be organized & able to prioritize deadlines

    • Ability to manage communication between third party reps and centralized project management office

    • Continually identify process improvements to scale in a fast-paced and rapidly growing environment

    • Clean driving record and reliable transportation

    • Ability to meet the physical requirements of the job, including the ability to work both indoors and outdoors, and the ability to spend considerable time standing, sitting, walking, kneeling, and squatting, and ability to traverse all types of terrain

    • Ability to obtain an acceptable result on a pre-hire drug test and remain in compliance with our substance abuse rules and testing requirements

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location.

Get to know us

Zillow is reimagining real estate to make it easier to unlock life's next chapter.

As the most-visited real estate website in the United States, Zillow® and its affiliates offer customers an on-demand experience for selling, buying, renting or financing with transparency and nearly seamless end-to-end service. Millions of people visit Zillow and its affiliate sites every month to start their home search, and now they can rely on Zillow to help them finish it - and no matter what job you're in, you will play a critical role in making this vision a reality.

At Zillow, we're powered by our innovative and inclusive work culture, where everyone has the flexibility, support and resources to do the best work of their careers. Our efforts to streamline the real estate transaction is supported by our passion to redefine the employee experience, a deep-rooted culture of innovation, a fundamental commitment to Equity and Belonging, and world-class benefits . But don't just take our word for it. Read our reviews on Glassdoor and recent recognition from multiple organizations, including: Fortune's 100 Best Companies to Work For® List 2021 Bloomberg Gender-Equality Index 2021, Human Rights Campaign (HRC) Corporate Equity Index and HRC's Best Place to Work for LGBTQ Equality 2021, Fortune Best Workplaces for Technology 2020, Fortune Best Workplaces for Millennials 2020, Fortune Best Workplaces for Parents 2020, and the Deloitte Technology Fast 500.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact us at .

Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

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