The City of Sacramento requires all newly appointed employees to be fully vaccinated against COVID-19 as a condition of employment.PERS retired annuitants or individuals currently receiving CalPERS Retirement Benefits are not eligible to apply.Current PositionThis position is located within the Enterprise Applications Division of the Department of Information Technology. The position is responsible for the maintenance and support of the Enterprise Resource Planning (ERP) system. As a liaison between IT and the City departments, this position supports the Human Resource Information system (HRIS) and determines the requirements of the project, configuration, support, and change management processes.In addition, tasks will include performing detailed requirements analysis, documenting processes, providing user training, and performing user acceptance testing. The incumbent will be expected to work under tight timelines and competing priorities.Ideal Candidate The ideal candidate will work collaboratively as part of a team in an IT environment leveraging technology solutions to meet business needs. The ideal candidate will have technical skills and HR business knowledge. The candidate should have the ability to quickly learn internal policy, operating procedures, and respond to time-sensitive customer requests. Candidates with experience in HRIS focused on Benefits Management, Payroll, Job Position Management, Absence Management, and Time & Labor are highly desirable. The ideal candidate will have advanced knowledge and hands-on experience with: Identifying business processes and workflow improvement opportunities to enhance business processes and system efficiencies.Supporting the day-to-day activities of the HRIS.Possessing strong SQL knowledge with an ability to write queries coupled with data analytical skills. Creating complex business process flow diagrams, functional and design documents. Providing user training and organizational change management.To succeed in this role, the incumbent should have a natural analytical way of thinking and explaining complex concepts to non-technical users. The incumbent will communicate concisely and tactfully both verbally and in writing with City staff at all levels. Responsibilities Organizing, coordinating, and managing one or more significant projects with high visibility and citywide impact.Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.Performing requirements analysis, documenting, and communicating the results.Communicating effectively to cross-functional team members and management.Ensuring all HR-related systems are compliant with data protection laws and labor regulations.Reviewing, testing, deploying ongoing maintenance of HRIS implementations, integrations, and functionality releases.Managing the security, confidentiality, and data integrity of the HRIS system, ensuring appropriate access and restrictions.Working closely with department, technicians, and managerial staff.Performing user training and acceptance testing.Updating, implementing, and maintaining procedures.Monitoring deliverables and ensuring timely completion of projects.Providing exceptional customer service to those contacted in the course of work.Under general direction the Program Specialist plans, directs, and supervises all of the activities of a major department or Citywide program or project with moderate visibility and impact; conducts studies and makes recommendations; monitors program compliance; represents the department in contacts with media, internal and external agencies, and organizations.DISTINGUISHING CHARACTERISTICSThis advanced journey level class in the professional series is populated with multiple incumbents. The Program Specialist is distinguished from the next lower class of Program Analyst in that the Program Specialist manages multiple programs or moderately visible programs with greater department or Citywide impact. This class is distinguished from the next higher classification of Program Manager in that the Manager is responsible for administration and management of programs and projects with high visibility and substantial Citywide impact.This class is distinguished from the class of Administrative Officer in that the latter is responsible for all internal administrative functions for a department.SUPERVISION RECEIVED AND EXERCISEDGeneral direction is provided by a department or division head. Some assignments require responsibility for direct or indirect supervision of lower level professional, technical, and clerical personnel. Some positions function as internal consultants and require coordination among multiple divisions in a department.
EXAMPLE OF DUTIES
Plans, coordinates, and administers, a project or program with department or Citywide impact; supervises, trains and evaluates the work of professional, technical and clerical staff. Confers with department heads, division managers, members of professional staff, and other officials concerning the administrative needs and requirements related to the program or project; represents the program in contacts with news media, business and civic organizations, other City departments, and various outside public and private agencies. Interprets new policies, procedures, and regulations, and develops new or amended programs or projects as need dictates, monitors program objectives to assure compliance with State and administrative regulations and program guidelines. Conducts studies and surveys, performs research and analysis and prepares recommendations for department management; monitors and evaluates program effectiveness and outcomes; creates and implements program policies and procedures; develops guidelines, forms and related documents. Reviews grant opportunities; compiles and analyzes information for preparation of grants, contracts and agreements; negotiates terms; implements, monitors and prepares reports on conduct and performance of grants. Identifies program, project or system enhancements; selects and coordinates installation of new and revised programs and systems. Provides exceptional customer service to those contacted in the course of work. Other related duties may also be performed; not all duties listed are necessarily performed by each individual holding this classification.
Knowledge of:Principles and practices of public administration and governmental finance, budgeting, and accounting. Procurement methods. Research techniques, methods and procedures. Methods and practices of modern office management. Principles and practices of program management and administration. Technical report writing. Methods of analysis. Principles and practices of supervision.Skill in:Managing multiple tasks and deadlines. Customer service, including dealing with people under stress, and problem solving. Use of computers, computer applications, and software.Ability to:Effectively plan, develop, and implement a comprehensive program with a broad scope and high degree of complexity. Supervise and direct professional, technical, and clerical staff. Analyze fiscal problems and make sound policy and procedural recommendations. Make effective presentations to public officials, committees, and outside agencies. Establish and maintain effective working relationships with employees and the general public. Prepare technical and analytic reports. Communicate effectively, orally and in writing. Make program or project changes based on analysis of results, new legislation, or departmental changes. Meet multiple deadlines.EXPERIENCE AND EDUCATIONExperience:Four years of progressively responsible professional-level administrative experience.-AND-Education:A Bachelor's Degree from an accredited four-year college or university with major coursework in business or public administration or a closely related field.Note: It is highly desirable the required years of professional-level experience be attained in a governmental jurisdiction. Substitution:Additional qualifying experience may substitute for the required education on a year for year basis.PROOF OF EDUCATION Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment. Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment.SPECIAL QUALIFICATIONSDriver License:Possession of a valid California Class C Driver License at the time of appointment. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis.
Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline;Employment applications must be submitted online; paper applications will not be accepted.Employment applications will be considered incomplete and will be disqualified:If applicants do not list current and past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on 40 hours per week (pro-rated if less than 40 hours/week)..... click apply for full job details