FirstCall Claims As the oldest and best-established public adjusting firm in Tennessee, FirstCall has been helping families and businesses fully recover after they've had a property loss for nearly 30 years. In this role you'll meet with clients to create a detailed account of damaged/lost items, research and estimate replacement costs, negotiate with the insurance companies, and get our customers the money they need to fully restore their homes and businesses. It's a truly gratifying role where you can see that you're making a difference in people's lives. Key Functions * Meet clients onsite, count personal property item remnants at damaged properties, look through any pictures they have of their belongings, recreate a detailed inventory list, and take pictures. * Research and estimate replacement costs. * Work with insurance companies to gain settlements for our clients. * Keep clients updated. * Close claims expeditiously and coordinate insurance payments to client Perks and Benefits * Quality Salary, Company Car/Gas, Health Insurance, Dental/Vision options, Matching 401K, Employer paid Life Insurance, Short-Term and Long-Term Disability, Technology Package (iPhone, iPad, laptop etc.), Casual Dress, Company Potlucks and more * Family/team-oriented culture where everyone pulls together to help our clients recover from losses. * Great for someone that wants a balance between getting out in the field to scope properties and spending time in the office to complete estimates and manage correspondence. * You will make a difference in the lives of many and gain satisfaction from helping them get the money needed to fully restore their homes and businesses. *Please apply through here. Please DO NOT call, email, or drop by to share your resume. *No recruiter inquiries will be accepted. Requirements * Great with people, solid tenures and 3+ years customer service experience. * Proficient with Excel and very detail-oriented. * You must be someone that doesn't mind getting dirty to inventory personal property remnants at damaged properties. Farm/country background is ideal. * Clean driving record to travel in company car to property losses in Tennessee with the potential of 2-3 overnights per month to cover more distant losses in the state. * Solid written and verbal communication skills to effectively communicate with insurance companies and to update clients.