ABOUT THE DEPARTMENT
This is a new department created by the Board of Supervisors in the FY22 budget. Previously, the Planning Department and the Building Inspection office reviewed a significant volume of residential and commercial permits and zoning inquiries and allocated a large portion of their resources to customer service and front desk inquiries. The new Permit Center will be structured to provide customer service directly to the public, providing answers to questions including the permitting process, managing inspection requests, permit status, zoning restrictions, and setback requirements, while being able to provide same day building permits for many smaller projects such as decks and fencing. The Permit Center will work closely with the Building Inspection Office and the Planning Department to insure that customers are updated on their permit status and any procedural guidance.
This position provides an opportunity to join a vibrant team of local government professionals in a community with an excellent quality of life. Powhatan County is the Richmond region's best kept secret for work-life balance while being a short drive from the capital city's amenities. Powhatan County was named one of Richmond's Top Workplaces for 2020.
The Permit Center Manager will direct the day-to-day operation of the Permit Center and will report to the Assistant County Administrator, supervising a team of two staff that will transition from existing positions in both the Building Inspection and Planning Departments.
Powhatan County desires to hire a skilled, experienced, visionary leader, who is a confident communicator who can engage and inspire others to achieve the department's goals of providing timely and organized permits. The Permit Center Manager shall be a well-regarded, resourceful, results-oriented and highly qualified change leader, who is an expert at building relationships, is experienced in the local permitting and zoning process with a proven record of cultivating strong business relationships and meeting or exceeding organizational goals and objectives. This diplomatic and expert problem solver can work collaboratively and is proficient at communicating technical information in plain language to a diverse audience including citizens, staff, peers, and other constituencies.
Candidates should enjoy the challenges of starting a new Permit Center and the transition to a new ERP system installation in Powhatan. The ERP system is by Keystone and will integrate the permitting process within the organization, including the real estate assessment office and planning and zoning. The Keystone system will offer many new options for improving online services for the public. Any combination of education and work experience equivalent to graduation from an accredited college or university. Preferred Candidates would have five (5) years of work experience for a Virginia locality, or equivalent, preferably including some supervisory capacity and experience with GIS.