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Broomfield, Colorado Apex Systems
Operation Engineer II Broomfield, CO Begins as a contract opportunity Please send your resume to to apply! The Senior Lead Operations Engineer will work in a challenging, hands on environment supporting DWDM equipment. The ideal candidate for this role must be able to communicate effectively with peers, and customers. The job also requires hands on technical support of routers, switches, servers, and firewalls. Basic Qualifications bull Hands on technical support of Customer DWDMROADM Networks bull Respond to customer inquiries in a timely and professional manner. bull Proficient troubleshooting ability. bull Develop and follow a MOPs and anticipate problems, and proactively take corrective action. bull Associates degree in a related field or equivalent work experience in the communications, networks. bull Ability to work in a consultative manner with others, i.e., establish rapport, interviewfact-find, present optionsrecommend solutions, follow-up and customer-focused behavior. bull Ability to work cross-functionally with Engineering and Developers. bull Must have extensive working knowledge of the following Ciena, Infinera, Nokia, Adva bull Trouble ticket generation and response customer interface and escalations. bull Monitoring, configuring, troubleshooting Tier 12 events bull Familiar with Network Monitoring tools bull Proven ability to work in a dynamic team environment with changing requirements and competing priorities. bull Proficient with configuring, troubleshooting DWDM equipment bull Ability to develop innovative and creative solutions. bull Create training manuals and train new and existing team members. bull Ability to make command decisions on a daily basis. bull Provide the team with leadership and guidance of daily tasks. bull Proactively provide management with situational awareness on daily and ongoing issues. bull Interest in leading edge technologies. Desire to develop own skills and knowledge. bull Required computer skills include Outlook, MS Office application suite, circuit topology, and testing tools. bull Must be willing to work Shift work 24x7 coverage, weekends and holidays. EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or