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Dunnellon, Florida QUICK CARE MED P L
Description:

Job Purpose

Manages a variety of office activities and operations. Manages office personnel, clinical staff, and patient experience.


Duties and Responsibilities

  • Provide outstanding customer service to improve customer satisfaction and relationship.
  • Stay up to date on policies and procedures.
  • Must maintain stellar customer service skills at all times in all areas of the role.
  • Maximizes office productivity through enforcement of company policies and procedures to office personnel and clinical staff.
  • Researches and develops resources that create timely and efficient workflow.
  • Establishes uniform correspondence practices and procedures.
  • Reviews clerical and personnel records to ensure completeness, accuracy, and timeliness.
  • Train new personnel and maintain timely performance reviews.
  • Maintain performance documentation of personnel.
  • Maintains contact with customers and outside vendors.
  • Assists company marketer with marketing activities and to obtain company contracts.
  • Ensure that patients receive the company's vision of patient care experience.
  • Prepares and submits payroll of personnel.
  • Produces necessary reports of clinic's operations to the Regional Manager.
  • Maintain and account for appropriate payment collections, petty cash logs, receipts, and bank deposits daily.
  • Attend company meetings.
  • Host staff meetings with assigned location.
  • Any additional duties assigned.
  • Schedule starts Thursday and goes to Monday 8:30am to 5pm. Hours can change depending business needs.
. Requirements:

Qualifications

Qualifications include:

  • Excellent customer service skills
  • Familiarity with company policies and healthcare regulations
  • High School diploma or equivalent
  • Knowledge of Microsoft Office products
  • Knowledge of business office procedures
  • Excellent oral and written communication skills
  • Ability to greet patients and answer phones in a professional manner
  • Ability to establish and maintain effective working relationships with providers, patients, and to the public
  • Utilize time management skills
  • Recognize, evaluate, solve problems, and correct errors
  • Maintain productivity and work independently
  • Planning and organization skills
  • Ability to adapt to a variety of situations and personnel
  • Project management skills
  • Ability to manage people effectively toward company goals


Working conditions

This position may require evening, weekend, or holiday work. This position requires many hours in a sitting or standing position. This position may require travel to various office locations.

Direct reports

Medical Associates, Clinical Providers


PM20



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