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Herndon, Virginia Kforce Technology


Kforce has a client that is seeking an Network Operations Technician II in Herndon, VA. Summary: The Operations Support Tech will work in a challenging, hands-on environment supporting the Department of Homeland Security (DHS), the Department of Defense (DoD) and other specialized customers in support of National Cyber Protection System (NCPS) initiatives. This position supports DHS in providing operations and logistics to migrate Government civilian (.gov) internet services to a custom aggregation service. Candidate will be responsible for ordering, implementation, and repair support of DHS custom data services, and must communicate effectively with peers, CenturyLink centers, and customers. Will require hands on technical support of routers, switches, servers, and firewalls in a Hosting and office environment.

Job Requirements:


  • Associate degree in a related field or equivalent work experience in the communications, networking and/or security fields
  • Candidate must have the demonstrated ability to work in a consultative manner with others, i.e. establish rapport, interview/fact-find, present options/recommend solutions, follow-up and customer focused behavior
  • Proven ability to work in a dynamic team environment with changing requirements and competing priorities
  • Experience with Juniper and or Cisco equipment, knowledgeable in BGP routing, IPSec, and VLANS
  • Ability to follow MOP, anticipate problems, and proactively take corrective action
  • Understand and research technical issues through vendor documentation
  • Required computer skills include: Outlook, MS Office application suite, internal ticketing systems, and circuit topology and testing tools
Work Environment:
  • Provide after-hours support on an on-call basis, as required
  • Must perform work with minimal supervision
  • Work with Engineers to support new capabilities and maintenance windows
  • Must be able to prioritize multiple projects and perform under pressure
  • Must negotiate timeframes for completion and meet critical customer deadlines
  • Must be willing and able to work with other coworkers to complete new projects in addition to routine daily job assignments
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.