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Kansas City, Missouri Caesars Entertainment
Company Overview: Caesars Entertainment Corporation is the world's most geographically diversified casino-entertainment company. Since its beginning in Reno, Nevada, more than 76 years ago, Caesars has grown through development of new resorts, expansions and acquisitions, and now operates casinos on four continents. The company's resorts operate primarily under the Harrah's, Caesars and Horseshoe brand names. Caesars also owns the World Series of Poker and the London Clubs International family of casinos. Caesars Entertainment is focused on building loyalty and value with its guests through a unique combination of great service, excellent products, unsurpassed distribution, operational excellence and technology leadership. Caesars is committed to environmental sustainability and energy conservation and recognizes the importance of being a responsible steward of the environment. Position Summary/Job Description : Promotion/Special Events: Runs point on the planning and execution of select special events, promotions, and gaming tournaments. Lead in the drafting of official Rules and Regulations for legal approval on Promotion and Special Events. Oversee communication and event recaps to Key Result Areas on and off property. Must be proficient in using Microsoft Word, Excel, etc., and able to work with a variety of different promotional programs that are used on a daily basis (Promotional Kiosk Management Systems, Workfront, Proforma Expense Tracking (PET)). Managing events and addressing potential problems that may arise. Planning for potential scenarios that could impact the integrity of the event. Maintaining a working knowledge of the complex needs of a wide variety of events. Must be able to perform daily promotional audits checks and follow all department audit procedures with operating a promotional bank. Must be able to meet strict deadlines. Must be able to communicate clearly through email and with departments that do and do not work on property. Social Media: Lead insights into content marketing strategies to produce, edit and distribute original content, articles, feature stories and special content to grow audiences, awareness, and engagement metrics/conversion across multiple platforms. Is the primary point person in creating, curating and promoting content on social media networks. Maintain standards/guidelines on brand tone, voice, and curation content mix. Caesars Rewards: Generate training plans and execute training of the Caesars Rewards loyalty program and affected departments on Promotion and Event information. Issue new and replacement Caesars Rewards Cards to guests. May operate a promotional bank. Prohibited from accepting tips and gratuities. Redeems promotional vouchers. Prohibited from adding points to players accounts. Is able to make decisions quickly that benefit our customers and our business. Must be able to communicate clearly through email and with departments that do and do not work on property. Position requires performing other duties and special assignments not specifically stated. Knowledge, Skills & Education Preferred : Bachelor's degree in related field and/or equivalent work experience in planning and executing entertainment and/or promotions events preferred. Must possess excellent customer service and communication skills. Must be able to get along well with co-workers and work as a team. Must present a well-groomed appearance. Ability to work flexible hours in fast-paced environment. Working Knowledge of Adobe Creative Suite (Photoshop, Illustrator and InDesign) helpful. WORK ENVIRONMENT REQUIREMENTS: Must be able to work independently along with a team mentality. Must be able to bend, twist, turn, push and pull, as well as lift and carry above/below the shoulders a minimum of 25 lbs or more. Must be able to stand for prolonged periods of time or entire shift. Must be able to work at a fast pace and in stressful situations. Is able to tolerate areas containing second-hand smoke, high noise levels, bright lights and dust. Must be able to read, write, speak and understand English. Must be able to maneuver around office areas, effectively work in high traffic areas and respond to visual and aural cues. Mathematical abilities including addition and subtraction/accurate record keeping strongly required. Must have the dexterity to grip and work necessary items (chips, 10 key adding machine, money bags, computers, money, etc.). DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). Licensing and Certification Required : Employees may be required to obtain a Missouri Gaming Commission license. Revised 7/14/2021Caesars Entertainment is the world's most geographically diversified casino-entertainment company. Since its beginning in Reno, Nevada, more than 75 years ago, Caesars has grown into a family of affiliated resort casinos on four continents. Caesars-affiliated casino resorts operate primarily under the Harrah's, Caesars and Horseshoe brand names. Affiliates of Caesars also own the World Series of Poker and the London Clubs International family of casinos. The Caesars Entertainment family's success is a result of an unblinking focus of building loyalty and value with guests through a unique combination of great service, excellent products, unsurpassed distribution, operational excellence and technology leadership. Caesars and its affiliates are committed to environmental sustainability and energy conservation and recognize the importance of being a responsible steward of the environment.Team members of the Caesars family of resort casinos are driven by our Mission, Vision, and Values. We take great pride in living our values Integrity, Service with Passion, Celebrating Success, Diversity, Caring Culture, and Ownership every day. Our mission "We inspire grown-ups to play" fuels our passion for an exciting guest experience and a rewarding career. If you have the desire to create memorable experiences, personalize rewards and delight every guest, every team member every time, we invite you to explore our dynamic yet unique career opportunities.Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As a part of the new hire process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended, except where applicable law requires that such pre-employment screening occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.Core schedule is 4-- 10hr days Wednesday-Saturday, subject to change based upon scheduled promotions and events.