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Lumen

About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen's network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Facebook: /lumentechnologies, and YouTube: /lumentechnologies.

The Role

The Lead Sales Operations Consultant will be responsible for managing the analytics, investigation, and sales recognition analysis and reporting for a specific sales region. The role will interface with sales teams, sales managers and executive management to report and analyze specifics around the sales recognition process and how it relates to incentive compensation.

The Main Responsibilities
  • Designs/develops highly complex sales operations programsprocesses impacting service, support, or distribution.
  • Using broad sales operations & business knowledge, identifies issues & opportunities.
  • Acts as subject matter expert for customers & sales employees.
  • Provides analytical support to senior sales management to evaluate organizational effectiveness.
  • Makes recommendations to enhance productivity, sales revenues & collaboration between operations, sales, marketing, product, finance & distributors.
  • Ensures sales operations policiespractices are reviewedrevised as technology & business conditions change.
  • Develops/delivers training to customers & sales force. May visit customer site.
  • Leads project teams.
  • Creates very complex reports & account analysis.
What We Look For in a Candidate

Required

  • Bachelor's degree equivalent education and relevant experience
  • 6+ years of related experience

Preferred

  • Master's degree
  • 4+ years of related experience

Requisition #: 236488

When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

NOTE: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.