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La Crosse, Wisconsin Ace Hardware
As a strategic partner, the HR Supervisor is responsible for driving the HR department goals and objectives in alignment with the overall goals and objectives of the Retail Support Center. The HR Supervisor serves as a consultant to management on Human Resource related issues. Successful HR Supervisor will act as employee champion and change agent, assesses and anticipates HR-related needs. Communicating needs proactively to the HR Manager, the HR Supervisor seeks to develop integrated solutions, formulates partnerships across the HR function, in both the RSC and Ace Corporate to deliver value added service to management and employees that reflect the business objectives of the organization. This position maintains an effective level of business literacy about the retail support center's financial position, its goals and objectives and its culture as well as outside trends that may impact the business. Will provide HR supervision and presence in the retail support center.


Lead, support and encourage Ace Values: Winning, Excellence, Love,

Integrity, Gratitude, Humility and Teamwork.

Consult with Retail Support management to assist in providing HR

guidance on any shift. Advises management in appropriate

resolution of employee relations issues. Consults with HR Manager to

ensure solutions comply with policies and laws.

Conducts thorough employee relations investigations and determine

and/or recommend the best corrective action for each situation. Consults

with HR Manager to ensure solutions comply with polices and laws.

Create a positive employee relations environment which enhances

strong employee relations and high-level performance and lead by example.

Provides day-to-day performance management (coaching, counseling,

career development, disciplinary actions, terminations, and goal setting).

Conduct New Hire Orientation, 15/30/45-day new hire

check-in's, stay interviews, STOP observations, and round tables for 2nd and

3rd shift employees

Recruiting for exempt and non-exempt roles, as needed

Provide assistance and management of LOA's and worker's

compensation claims for employees.

Demonstrate knowledge of current employment laws and maintains


Responsible for benefits including, new hire benefits orientation, life events, open enrollment, 401(k), notifications and dr's notes.

Reports turnover and trends.

Coordinate the taking of the annual engagement survey.

Assist with the coordination of employee events and events to

raise money for the Children's Miracle Network Hospitals.

Flexible to deal with issues that arise outside of normal business


Other duties as assigned



Degree in a related field or equivalent experience. PHR/SPHR desirable Minimum 3-5 years progressive

HR experience Passionate "does whatever it takes" attitude.

Ability to multitask and work well in the high-pressured environment. Excellent

communication skills, both oral and written. Outstanding interpersonal skills,

with the ability to create effective relationships throughout the organization

with both rank & file as well as upper management. Successful and

demonstrated HR generalist experience with proven track record in compensation

practices, organizational development, employee relations, diversity,

performance management, federal and state respective employment laws. Project

management skills Proven presentation and training experience, focus group

facilitation Solid knowledge and experience with investigative / interviewing

techniques Excellent consulting skills Strong conflict management skills

Develop strong trusting relationships in order to influence, gain support and

achieve results. Effectively envision, develop, and implement new strategies to

address business issues. Be self-directed and motivated. Take initiative to

identify and anticipate business needs and make recommendations for


We want to hear from you!

When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets.

Equal Opportunity Employer

Ace Hardware Corporation and its subsidiaries are committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.