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San Francisco, California San Francisco Department of Public Health

Under administrative direction, the Deputy Director of Children, Youth & Families (CYF) System of Care (SOC) oversees Intensive Services, including youth involved in crisis/hospitalization, intensive case management and intensive care coordination/intensive home-based services, and systems involved youth and our partnerships with Child Welfare and Juvenile Probation. This incumbent will ensure the delivery of an effective system of care for children, youth, and families in need of specialty mental health services as specified under federal regulations. In addition, this position will support DHCS legislation related to CalAIM and other State and Local Policies and Initiatives. Essential duties include:

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  • Manages intensive services, child welfare, and juvenile justice related providers contracts;
  • Plans, monitors, evaluates, and supervises the work of multiple, complex and diverse programs and projects that provide behavioral health outpatient services for children, youth and families at multiple sites, including both City and County of San Francisco civil service program sites and sites contracted through non-profit community-based organizations;
  • Develops, implements and maintains procedures, administrative monitoring practices and controls in order to obtain smooth, efficient and effective delivery of services to clients, particularly in the area of maintaining adequate service delivery capacity to meet client demand for services;
  • Adjusts plans and procedures to meet the needs of emerging or new programs, while continuing to meet major departmental priorities; train, coach and evaluate personnel regarding policies, procedures and practices and monitor improvements in performance; coordinate with other managers to meld operations into an orchestrated delivery system to accommodate City-wide needs and ensure that limited resources are deployed to benefit the needs of children, youth and families and the City's risk is shared amongst providers;
  • Assigns and monitors subordinates with job tasks and coaches to improve performance;
  • Directs policy development and program planning;
  • Fosters collaboration among sub-units and participates in the service delivery system coordination and planning, problem solving, and policy development of assigned modalities of care within the SOC;
  • Communicates regularly with executive-level management regarding CYF SOC activities and coordinates efforts with other City departments in addressing the needs of the City and County of San Francisco;
  • Evaluates activities and provides large scale data analysis;
  • Develops and implements policies and procedures to ensure high-quality clinical operation of the SOC that complies with relevant city, county, state and federal regulations (including in the regulatory compliance of client medical records). Supports efforts to monitor and evaluate the effectiveness and efficiency of the division's service delivery system;
  • Assist the System of Care Director of the Child, Youth and Family Services Section in an annual city budget preparation by providing detailed justification and persuasive arguments for proposals or initiatives; AND
  • Performs other duties as required.


  • Master's Degree from an accredited college or university; and
  • Five (5) years of professional experience managing behavioral health programs. This experience must include 2 years of clinical behavioral health experience with children, youth, and families with 2 years of supervisory experience; and

ONE of the following:

  • Licensed Clinical Social Worker (LCSW), OR
  • Licensed Marriage and Family Therapist (LMFT), OR
  • Licensed Professional Clinical Counselor (LPCC) issued by the California Board of Behavioral Sciences; OR
  • Licensed Psychologist issued by the California Board of Psychology.

$124,072.00 - $158,366.00/year