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Philadelphia, Pennsylvania PNC Financial Services Group
Job ProfilePosition OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Crypto Product Manager within PNC's Asset Management organization, you will be based in Philadelphia, PA.As the Crypto Product Manager, you will lead cross-functional projects designed to improve PNC's operational efficiency and readiness. The role will work on scaling operations for our Cryptocurrency investment capability as well as managing all operational aspects pertaining to new Cryptocurrency initiatives. You will work with various cross-functional partners including: Product Management, Crypto Operations, Compliance, Legal, Investment Advisory, Portfolio Construction, Investment Strategy, and Portfolio Analytics to guarantee operational success and readiness within AMG.This role will be highly visibly and influential in determining the future direction of our cryptocurrency capabilities and overall strategy and vision enabling AMG to continue to grow and expand in this area.Responsibilities:Serve as a central point of contact for managing requests and requirements from other key business partners Coordinate with AMG Operations teams to ensure a seamless flow of information required for cryptocurrency operations pertaining to existing and new productsDefine and manage policies, procedures, documentation, and resolution pathsAct as lead liaison with legal, risk, and compliance to properly ensure regulatory requirements are being metDevelop, manage, and continuously improve our cryptocurrency processes to ensure the continual scale of the product(s)Partner with various Investment teams to ensure the cryptocurrency products and offerings are properly integrated within the broader AMG Investment Office strategyWorking with our employees in the field (Advisors, BDOs, etc) to ensure client needs are being sufficiently met and helping to ensure a smooth client experience is being met, and collecting new requirements and needs from the field Partnering with the various AMG teams generating client facing materials and helping to ensure the materials are meeting client expectations Preferred Skills/Experience:Knowledge or familiarity with cryptocurrency operations and performance reportingKnowledge or familiarity of regulations pertaining to cryptocurrency Experience conducting data analysis using any of the following: Python, SQL or R 2+ years hands on experience working with cryptocurrency at a financial services company Experience in defining and managing operational workflows for systems and processes pertaining any or all of the following: trading systems, systems for a crypto exchange, crypto custodian or crypto lending serviceJob DescriptionOwns the vision and definition of the product. Serves as the voice of the Customer. Ensures the Scrum Team(s) effort is concentrated on the right priorities based on business value.Defines and conveys the vision to the team(s) in order to address client requirements to ensure a successful product for business objectives.Accountable for the creation of and the integrity of the product backlog. Prioritizes and leads grooming of the product backlog.Works closely with the Scrum Master(s) and development team(s), to ensure the right items are focused on during the development process. Primary point of contact for questions from the team(s) and is empowered to make decisions.PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.CompetenciesAgile Development Knowledge of and ability to utilize formal agile methodologies, disciplines, practices and techniques for the delivery of new and enhanced applications.Business Acumen Knowledge, insight, and understanding of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations.Design Thinking Knowledge of the concepts, principles, and processes of design thinking; ability to utilize the knowledge in designing new products and services and even improving organizational operation.Effective Communications Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.Innovation Develops new ideas and initiatives that improve the performance of the organization.Interpersonal Relationships Knowledge of the techniques and the ability to work with a variety of individuals and groups in a constructive and collaborative manner.IT Standards, Procedures & Policies Knowledge of and the ability to utilize a variety of administrative skill sets and technical knowledge to manage organizational IT policies, standards, and procedures.Managing Multiple Priorities Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.Organizational Leadership Knowledge of, and ability to use strategies and skills to enlist others in setting, embracing and achieving objectives.Planning and Organizing Mobilizes both time and resources to get things done.Solutions Development Knowledge of and the ability to assess customer needs and provide solutions for them.Work ExperienceRoles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.EducationBachelorsAdditional Job DescriptionBenefitsPNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about these and other programs, including benefits for part-time employees, visit > New to PNC.Disability Accommodations Statement:The PNC workplace is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the PNC Careers website or submission process, please call and select Option 4: Recruiting or contact us via email at Human Resources Service Center hours of operation are Monday - Friday 9:00 AM to 5:00 PM ET.Equal Employment Opportunity (EEO):PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.