Forgotten Password

Charlotte, North Carolina Bank of America
Job Description LOB Job Description Position is required to add additional resources to the EET VSEI team to provide sustained engineering support for the growing Horizon View platform. The growth and stability of this platform is paramount to the effort of decomissioning Citrix based HVDs thus avoiding 2MM+ in Citrix licensing charges as well as the Bank's ability to provide efficient, cost effectivbe and stable virtual end-user platform. Responsibilities bullbull Thoroughly understand and possess SME level experience with VMware Horizon View bull Provide senior level Tier 3 technical infrastructure support services for issues, ensure reliable operation of production, and help diagnose bull Help implement global VMware Horizon View solution bull Maintain a high-degree of ownership and transparency bull Help champion engineering best-practices, tooling, efficiency, and continuous improvement bull Automate unite and integration tests within a CICD pipeline bull Proactively identify and implement process improvements for the way test and deploy updates bull Test, install, and migrate software, patches, upgrades, applications, andor hardware to support the platform bull Write documentation, including installation procedures, and troubleshooting tips. Maintain, monitor, and tune production system for optimal performance. Identify opportunities to improve system and application performance (e.g., automating manual system tasks). bull Learns and understands client area business functions and requirements. Has the ability to determine the appropriate technical path forward for platform adoption. Stay abreast of product upgrades, releases and overall industry trends. Required Skills bull 8+ years of experience working in virtualization and EUC related fields as an engineer or architect bull Management and support skills in a large corporate enterprise consisting of 100,000+ endpoints bull Experience with the architecturedesign of a VMware Horizon environment with 40,000 concurrent users bull Experience with the architecturedesign of F5 load balancing (APM, LTM) bull Thorough understanding of platform performance analysis, telemetry, and performance related troubleshooting Workspace and Collaboration - minimum of 2 years of professional experience in 3 of the following areas bull Collaboration Technologies (O365, Email, Skype, Cisco WebEx, SharePoint) bull Mobility Technologies (Intune, AirWatch) bull Laptop AssetPatch Management (SCCM, Jamf, etc..) bull Single Sign-on (Ping, SAML, etc..) bull Security Baselines bull Core Workspace Services (AD, DNS, DHCP, File Services, Print Services) bull Cloud Storage (OneDrive) bull Computer Workspace Lifecycle Management (Upgrade management for Windows, OSX) bull Virtualization Technologies (VMware, Citrix, etc..) Desired Skills bull Undergraduate degree in a related field, or equivalent combination of training and experience bull Experience in creating Blueprints, publishing catalogs, creating and configuring vRA and vRO workflows, vRO integration with external systems and 3rd party tools through APICLI bull Functional understanding of integration points with Horizon and Workspace ONE bull Excellent Scripting knowledge on PowerShell, WMI, andor Java script bull Knowledge of Service Now integrations with vRAvRO through REST API bull Experience in developing solutions using agile methodology bull Enthusiastic to learn new technologies and tools Shift 1st shift (United States of America) Hours Per Week 40 Learn more about this role