Forgotten Password

Madison, Wisconsin American Family Insurance

At American Family Insurance Claims Services, we believe people are an organization's most valuable asset, and their ideas and experiences matter. From our CEO to our agency force, we're committed to growing a diverse and inclusive culture that empowers innovation that will inspire, protect, and restore our customers' dreams in ways never imagined.

American Family Insurance Claims Services is driven by our customers and employees. That's why we provide more than just a job - we provide opportunity. Whether you're already part of our team in search of a new challenge or new to our company and ready for what's next, you're in the right place. Every dream is a journey that starts with a single step. Start your journey right here. Join our team. Bring your dreams.

Job ID: R23191 Claims Litigation Analytics Manager II - Open to Remote (Open)

Compensation may vary based on the job level and your geographic work location.

Compensation Minimum:$109,000

Compensation Maximum:$191,000


Job Family Summary

The Claims Litigation Analytics Manager II is blended role focusing on analytics, Enterprise Claims' strategy and roadmaps, and litigation and vendor management.

Provides analytics services to the business. Develops new insights and understands the business performance based on data and statistical methods. Analyzes business results, external market dynamics and other data sources to assess trends and develop actionable insights and recommendations to management, via understanding of the business model and the information available for analysis. Typically uses data, statistical and quantitative analysis, explanatory and predictive modeling, and fact-based management to drive decision making.
Job Description:

Job Level Summary

  • Manages professional employees and/or supervisors
  • Has accountability for the performance and results of a team within own area of specialty
  • Adapts departmental plans and priorities to address resource and operational challenges
  • Decisions and problem solving are guided by policies, procedures and department plan; receives guidance from manager
  • Provides technical guidance to employees, colleagues and/or customers
  • Use this management level if primary responsibility is for complex financial and advanced statistical modeling; manages Business Analytics I-V

Primary Accountabilities

  • Oversees the development of dashboards, financial models, and advanced statistical models.
  • Builds hypotheses, identifies research data attributes and determines best approach to address business issues.
  • Works with business partners to identify and scope new opportunities for reporting, financial and statistical analysis applications to evaluate business performance and to support business decisions.
  • Oversees the development of predictive models and the testing and validation of statistical models.
  • Keeps abreast of significant developments within the industry and develops strategies that allow the company to take advantage of those opportunities.
  • Incorporates findings and provides industry and competitor insights as part of model development and enhancement.
  • Partners with research and analytics staff and other areas of the business on model application and implementation.
  • Responsible for communication and delivery of financial, statistical and predictive model results to business partners, supporting socialization and adoption of analysis results into business activities and decisions.
  • Works closely with business stakeholders to identify and answer critical questions.

Specialized Knowledge & Skills Requirements

  • Demonstrated experience providing customer-driven solutions, support or service.
  • Demonstrated management or leadership experience.
  • Demonstrated experience communicating business implications of complex data relationships and results of statistical models to multiple business partners.
  • Demonstrated experience in public speaking and use of appropriate presentation skills.
  • Demonstrated experience communicating business implications of complex data relationships and results of statistical models to multiple business partners.
  • Demonstrated experience in managing and leading large complex projects related to analytics.
  • Previous experience working in litigation or litigation management is strongly preferred.
  • Previous vendor management and negotiation experience preferred.
  • Previous experience in P/C Insurance, both personal and commercial lines is strongly preferred.
  • Previous experience as an Attorney/JD preferred
  • Experience with predictive modeling from an end user perspective a plus

Travel Requirements

  • This position requires travel up to 10% of the time.

Additional Job Information:
  • Offer to selected candidate will be made contingent on the results of applicable background checks.
  • Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions.
  • Our policy restricts consideration of applicants needing employment sponsorship (visas) to specialty occupations. Sponsorship will not be considered for this position.
  • We are open to hiring candidates to work remotely (anywhere in the USA).


When you work at American Family Insurance Claims Services you can expect benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, and a paid-time off program. In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contigent workers are not eligable for American Family Enterprise benefits.

We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

Stay Connected: Join our Talent Community !