Forgotten Password

The Manager, Programming Data & Analytics will be charged with answering and assessing complex quantitative questions and business challenges using a wide variety of advanced analytics techniques. This position will be focused on accessing and leveraging internal and external data, as well as building models to support Charter's various business groups (Programming Acquisition, Original Content, Spectrum Networks, Marketing, Product, etc.) on critical initiatives and decisions. This role will obtain, analyze and interpret internal and external data, including Set-Top-Box viewership data, Nielsen/comScore ratings, as well as company financial reporting and subscriber information to produce actionable recommendations and solutions. It requires understanding of the Programming business and how various analytics solutions can be leveraged in decision-making.

Perform data mining (including data aggregation, validation and reconciliation), data modeling, data analysis and interpretation; explain variances and trends; identify and document enhancements to modeling techniques; communicate complex findings and ideas in plain language

Conceive and create data models in support of Charter's Programming initiatives. Analyze, synthesize and present data in meaningful ways; provide informed conclusions on industry trends, competitive threats, the value of programming, as well as its impact on subscriber behavior to senior leaders

Work creatively to architect and develop data models that clearly communicate the business impacts of the Programming team's strategies and decision-making.

Prepare dashboards to clearly present conclusions and make recommendations based on strategic understanding of the data collected

Analyze programming performance (compared to competitors in the landscape, projections, and prior year) and communicate key findings and opportunities to senior leadership. Create and maintain comprehensive profiles for each programming group that identifies key metrics and the established value each programming partner brings to Charter. Develop actionable insights through the analysis of both quantitative and qualitative data, building recommendations that directly address business objectives

Provide Analytics support to Charter's newly established Original Content group, tasked with developing exclusive content for Charter customers. Inform original content selection, develop post-launch analyses and provide recommendations with respect to next steps; conduct a full analysis of changes impacting the industry and the programming landscape as it pertains to Charter's customers and operations, and ensure impacts are accurately integrated into forecasts

Work with Director and VP, Programming Analytics on development of new network and program engagement metrics, identifying all relevant benchmarks and using advanced analytics techniques to incorporate them into the overall engagement models

Perform ad hoc analyses as needed

Skills/Abilities and Knowledge

Ability to read, write, speak and understand English
Knowledge of software applications such as Word, Excel, Power Point, etc.
Proven expertise in hands-on data mining and modeling with related software knowledge (eg MS Excel, MS Access, Tableau, Hadoop, SQL, Python, Oracle, R, SAS, etc.); deep experience in extracting, cleaning, preparing, and modeling data with the intellectual ability to dive deep into complex issues by leveraging data; high level of comfort working with large data sets
Expert level knowledge of SQL
Passion for the media industry with a desire to shape Charter's positioning within the landscape through the use of innovative data techniques
Familiarity and/or experience working with key media measurement systems - Nielsen, Rentrak, ComScore, and set-top box data is a plus
Ability to tackle problems, probe facts, identify and question assumptions, and analyze issues from different perspectives; strong problem-solving skills and an interest in process improvement is a must
Exceptional eye for detail with an intuition for spotting inaccuracies; ability to identify creative solutions and isolate key issues quickly
Ability to align systems, programs and people with the company strategy and culture; excellent communication skills including an ability to communicate and work effectively with business managers and diverse cross-functional groups
Experience evaluating specific business categories and marketplace trends to identify prospective opportunities that enhance Charter's position against competitors in the marketplace
Ability to prioritize and organize effectively
Ability to work independently, as well as in a collaborative and dynamic team environment
Ability to handle multiple projects and priorities
Ability to analyze and interpret data
Ability to quickly identify business problems/opportunities
Ability to communicate orally and in writing in a clear and straightforward manner
Ability to communicate with all levels of management and company personnel
Ability to manage multiple projects at one time
Ability to document, prepare and present data-driven presentations
Ability to supervise and motivate others
Ability to communicate orally and in writing in a clear, straightforward and professional manner
Ability to handle multiple projects and tasks and meet deadlines
Ability to make decisions and work collaboratively with others to solve problems
Ability to make decisions and solve problems while working under pressure
Ability to show judgment and initiative and to accomplish job duties

Bachelor's Degree in Finance, Statistics, Economics, Data Analytics, Computer Science, Mathematics, Econometrics, Engineering or related field
MBA or an equivalent advanced degree strongly preferred

Related Work Experience Number of Years
Data modeling and analytics 5+

Office environment