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Rochester, Minnesota Spectrum
POSITION SUMMARY A seasoned and results-oriented sales professional to act as a strategic negotiator to implement sales strategies aimed at securing Spectrum Community Solutions ability to provide service to multiple dwelling unit (MDU) properties, maximizing product/service penetration and revenue. MAJOR DUTIES AND RESPONSIBILITIES * Develops and implements strategic sales presentations to owners of MDU's (Multiple Dwelling Units) for the purpose of securing long term R.O.E (Bulk/Managed Wi-Fi and Right of Entry) Agreements. * Responsible for achieving and exceeding quarterly revenue sales quota across all products, to include: HSD, video, managed Wi/Fi and other products/services on a bulk basis to new and/or existing MDUs. * Interfaces regularly with high level clientele, including but not limited to: C-Suite Executives, Property Owners, Coop/Condo Board Members, lawyers, Building Managers, Developers, government officials, etc. * Establishes consultative relationship with client(s) to understand their needs in order to offer the best products/services to maximize their ROI. * Negotiates competitive MDU sales agreements, through customer ROI preparation and approval * Develops proposals and contracts to align with Company standards * Keeps existing and prospective clients informed of current product offerings, services, rates, and promotions on an ongoing basis. * Work with Sales Engineers and Sales Leadership to qualify new leads and requests site surveys to determine serviceability of prospects, including submission of ROI analysis to sales management * Maintain sales databases necessary to report sales activity, and maintain customer satisfaction. * Follow up on all leads, inquires, areas of opportuniites (including resolution of customer complaints) and other messages in a timely manner to provide exceptional customer experience, and escalate issues as necessary * Coordinate with other internal departments as necessary * Attend meetings, networking events, and training sessions as required * Perform other duties as required REQUIRED QUALIFICATIONS Skills/Abilities and Knowledge * Three or more years of sales experience exceeding revenue quotas, preferably selling data, voice and/or video solutions in an MDU environment * Strong negotiation skills and experienced in contract proposal and review * Working knowledge of computer networking, LAN and WAN technologies, high-capacity and fiber connected networks * Consultative sales experience with a focus on providing solutions * Excellent verbal, written, and interpersonal skills * Must be self-motivated and work efficiently within deadlines * Ability to adapt communication style and maintain professional poise with all levels of company employees, vendors/service providers, customers and prospective customers * Ability to read, write, speak, and understand English Education Minimum of a Bachelor's degree from a four-year college or university or relevant work experience Related Work Experience * Recent experience in negotiating long term R.O.E Agreements with owners of MDU's * Minimum 3 years experience in drafting and negotiating proposals and contracts in the cable television, residential property management, or real estate development industries * Familiarity with operations, marketing or other aspects of the cable industry PREFERRED QUALIFICATIONS Skills/Abilities and Knowledge * Strong experience utilizing CRM systems (Salesforce) * Proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook) * Experience with automated reporting and analysis applications preferred * Strategic planning and strong problem solving skills CERTIFICATIONS AND/OR LICENSES Valid driver's license, satisfactory driving record within Company required standards and auto insurance. WORKING CONDITIONS * Office environment * Travel as required may be up to 50% of time. Travel will primarily include day trips with occasional over-night travel required. EOE Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability For more information on Spectrums benefits, please click here () .